'Your IT Helpdesk' 

Fully Managed Business  IT Support Contracts

Imagine your very own in-house IT Support team?  We can make this a reality with our fully managed IT Support Contracts. We work with a range of companies from single practitioners to larger organisations including charities, NGOs, media, medical, accountancy and law.

Helpdesk IT Support Contracts include: 

  • Fully managed server & cloud backups

  • Telephone support - 15 minute response times - followed by site visits if necessary

  • Your own personalised helpdesk email address monitored by a team of technicians

  • Application support (Microsoft Office)

  • Cloud support (Office 365)

  • Anti-Virus management & spam filtering (AVG)

  • Server management - updates & remote management

  • Update management, firmware and patching & firewall management

  • OS Support (Windows 10, Server 2012, Server 2016)

  • On-site monitoring all of your IT resources

  • GDPR documentation and consultancy

'Pre-Paid' IT Support

Buy a block of 5 hours support or ‘pay as you go’ and let us do the hard work for you.

We understand that an annual contract is not suitable for every organisations, especially if their support needs are small. With our pre-paid IT support plan we can provide our expertise to your business, charged at an hourly rate - and it’s billed in 15 minute increments.

Although response times are not as immediate for pre-paid IT support customers during busy times, our pre-paid clients receive an excellent standard of service from our engineers. In many cases, our support team will provide a remote solution, which eliminates the requirement for a site visits.

Why not buy a block of 5 hours? Our prepaid plan offers users an opportunity to buy a block of 5 hours support. This is used in increments of 15 minutes - giving your company great flexibility, with all the benefits of a full IT Support help-desk. 

  • New computer and printer setups

  • Server installation

  • Microsoft Office 365 Migrations & moving email to the cloud

  • Creating and Deleting email addresses

  • Cloud backup configuration

  • Moving offices

  • Cabling and networking

  • GDPR consultancy and training

  • Network infrastructure consultancy and setup

  • Purchasing consultancy - IT upgrades independent advice

  • Domain registration & hosting

  • We can even organise finance, through our leasing partner Grenke